You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about EGM Automotive:
Elk Grove Village, IL
Great experience. Had multiple things fixed on the car. Russ and Manny were very professional and courteous. During the process they would call and provide an update of the work completed and discuss any issues. Their location is very customer friendly. This is the only place I'll be taking my car for repairs and maintenance. Highly recommend.Kitty
Elk Grove Village, IL
I know nothing about cars. Russ patiently explained my problems and the repairs needed in a way that I could understand. He also gave me several preventative maintenance options, clearly explaining that they were PREVENTATIVE and would help my vehicle's performance but didn't critically have to be done. My car was ready when promised. The two gentlemen that gave me a ride home and then picked me up were very courteous (I believe that one of them was Manny). The wait times when I dropped off/picked up my car were very short. They honored several coupons that I had for different services that I had done. Manny even followed-up with me a few days later to make sure that my car was now running well, which was definitely a nice personal touch. EGM Automotive will definitely be the shop that I use for ALL services needed on my car in the future! My services were performed on August 20. The reason for this review being so late is because, until this past week, I had only used my car around town. This week, I took a road trip over 200 miles, and everything was good!Sofia Napora
I have taken my cars to EGM for some time. You will not find better or more honest mechanics. My ford Edge needed a new Brake Booster, they did the diagnostics on it and instead of fixing it they researched further that Ford can fix it at no coast due to it is still under warranty for that. They did the exact same thing when the same car needed a catalytic converter. You wont find more honest thorough mechanics in the area.Aline Leone
Appointment was easy to make.. my preferred time slot was available the following day.. I was greeted professionally upon arrival.. the work was done promptly.. the bill for services was thorough.. and the price was competitive.. I'll definitely be back again the next time my vehicle requires service.Warner H.
Have been using Elk Grove Marathon for some time now. Also sent a few friends there, and Russ the Manager has never disappointed. My favorite mechanic is Bobby. He is very knowledgable and competent. Everybody is friendly and tries their best to help. They've always taken care of me to the highest extent. Thanks Manny for a great crew!Sandra C.
Russ, the service manager, is very friendly and makes you feel at home in a gas station. You get free coffee and the coffee is super good. Sometimes you see the owner, Manny, and he gives really good advice about different things. They send coupons in the mail or by email too. If you have a AAA card, you get a discount also. You gotta give them a try!!!Margaret T.
Excellent mechanics here, was even cheaper than quoted.Vernon G.
I love this place. Russ is very direct and honest and does great work at a reasonable price. And it is close to my home. Nothing is better than this.Terry B.
I have been going to this service station for 4 years now. My car's warranty just ended, and I needed an honest, reputable station for all my automotive needs. I called triple AAA, and they told me about Elk Grove Marathon. This is a TRIPLE AAA approved station. They EXCEED ALL EXPECTATIONS. The mechanic MANAGER Russ, along with mechanics Bob and the other men are superb, OUTSTANDING SKILLED TECHNICIANS. Leadership begins at the top! Obviously the owner of this long time service station knows how to take care and run an honest station!! I have referred many people to this station. Thank you!!! Russ and to everyone at Elk Grove Marathon.Gyl C.
I have been going to Elk Grove Marathon for the past 5+ years. Everyone has always been professional. I have a 2001 van with lots of miles. The van meant so much to my family and myself that I kept putting the money into repairs. Russ was always honest with me and understood my budget. I live 30 minutes away and would take it to Elk Grove Marathon way before I would trust a repair shop near my home. Prices are very reasonable.Sandra F.
This has been such a cold week! I went to get gas and my gas door was frozen shut! I was trying to get it open when Russ must have spotted me struggling. He came out and without hesitation helped me open my gas tank (shorts and all). I felt so bad, but he had such a great attitude and then offered to fill my tank. Such an amazing Service Manager for the auto repair department. Before he went inside he said my tires looked a little low so he checked them and they were bad! He topped them all off!!!! If you're looking for great service and a helpful gas station/repair shop, I would definitely recommend Elk Grove Marathon!!!!! Thank you Russ for taking time to assist me with my car!!!!Hannah N.
These guys are great. If you're looking for a great place to fix your car with some honest people, look no further.Michael W.
Great experience. Dawn was a pleasure to speak with while I waited. Russ was very accommodating with me changing my appointment twice. It was great to meet him in person. It was also great to meet Bob. I had an oil change and tire rotation. Great job and great price. I would recommend Elk Grove Marathon to everyone who wants a professional job at a great price!Rose B.
Honest and reliable service, no rip offs.Angela C.
I highly recommend Elk Grove Marathon. Russ and Manny are very professional, and they treat their clients with the utmost respect. They (and the rest of the staff) are very knowledgeable, and they take the time to explain every aspect of the repairs needed. They've always done a great job at a fair price. I wouldn't take any one of my cars anywhere else.Chris D.
Their work is high quality. Russ and the team do a great job of taking care of multiple vehicles for my family. My wife and I appreciate fair prices, quality and their honesty. We give them a ten.Rob D.
Elk Grove Marathon is making time for my family cars and trucks for a quick stop to full service. Dependable, trustworthy, cost efficient. Thank you all.Patricia C. Y.
As usual, Russ took care of everything needed. Trust in a mechanic is so important, and I have no worries there. Great service, fair price. Thanks!Roger
I have been going to Elk Grove Marathon for awhile, and I wouldn't go anywhere else!!! This place, for auto repairs or just getting an oil change, is the place to go. Russ and his staff are Very Knowledgeable, Polite, and Friendly! They always take the time to go over what they have done and inform you of things that may have to be taken care of in the future. I love this place. I do recommend this place to my Family and Friends! I have told strangers when I heard them asking for a place to go to for repairs.Malia R.
A big thank you to Russ who squeezed me into his very busy Saturday to replace my tail light. I had places to go, and it would have been very inconvenient to wait until next week. You've got a new customer.Linda M.
We are lucky to have such a friendly, skilled service facility like Elk Grove Marathon. Confidence that any vehicle maintenance will be handled professionally. A great crew working there!Tim